Roastery Operations Update

Updated: Apr 21

COVID-19 Latest


We continue to take measures to ensure that we can roast great coffee safely and securely.


Personal callers may purchase take-away coffees and freshly roasted beans from our serving hatch but, we are not inviting people into the roastery at this time.


We would like to thank both new and existing customers for their continued support.


Key messages


  • New pricing will come into effect 1st May 2022.

  • Standard UK delivery is via Royal Mail 48 Tracked.

  • Premium UK delivery is via DPD Local. This is a next working day courier service.

  • The serving 'hatch' at the roastery is open Monday - Friday, 10 am - 4 pm and Saturday 8.30 am - 12.30 pm (June until the end of August)

  • Our customers may also order online and collect their order from a secure location 24/7.


Full Details


Since the beginning of the Coronavirus outbreak, we have seen a significant increase in the number of people ordering their coffee from us online. We are grateful for this whilst being mindful of the ongoing challenges faced by our wholesale customers, who operate cafes and coffee shops.


We conscious of our responsibilities towards customers and our employees. We have reconfigured the roastery so that it is a 'COVID-19 Secure' workplace and where possible staff are carrying out some activities from home. The roastery remains closed to the general public at the moment.


Standard UK delivery is via Royal Mail 48 Tracked.


Premium UK delivery is via DPD Local. This is a next working day courier service.


Customers may also 'click and collect' (select this option at the checkout). Please wait for the confirmation email to arrive before setting out. All collections are left in a safe place.


Customers may also buy beans and take-away coffees from our serving hatch at the roastery (see above for opening times).


Thanks again for your support and our best wishes to you and your family.


Team Bean Smitten

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